One-sample · paired · independent · ANOVA · chi-square
Choose the test, read the evidence, and state the marketing conclusion.
The test from the number, scale, and structure of the variables.
The null, alternative, and direction before running a test.
Statistical evidence without “accepting” the null or claiming causality.
The five tests to the historical Microsoft campaign case.
ANOVA tests whether every pair of population means differs.
A chi-square test compares observed counts with counts expected under independence.
A significant chi-square result by itself establishes that one categorical variable caused the other.
With exactly two independent groups, ANOVA and the independent t-test address the same global mean-comparison question.
One continuous variable compared with μ₀.
Two continuous measurements from each respondent.
Continuous outcome across two independent groups.
Continuous outcome across three or more groups.
Association between categorical variables.
A client will change price only if the population mean fairness rating exceeds 5.0 on a 7-point scale. The sample mean is 5.5.
What test and alternative hypothesis match the decision?
Interest is yes/no. “Yes” responses: 59 of 120 under age 18, 38 of 110 ages 18–25, and 21 of 70 over age 25.
Does intention to visit differ across age groups?
Every participant rates Brand X, Brand Y, and Brand Z on the same 11-point scale, from very unfavorable to very favorable; the midpoint represents indifference. Brand Y is the focal brand.
How do we test whether Brand Y’s mean exceeds Brand X’s?
Who saw the campaign?
Who liked the campaign?
Is price more important than design or coolness?
Was the average response positive?
Does PC ownership affect whether consumers have seen the campaign?
Does Mac ownership affect whether consumers have seen the campaign?
Does mean campaign evaluation differ by PC ownership?
Does mean campaign evaluation differ by Mac ownership?
Does mean evaluation differ across combined PC/Mac ownership groups?
Is the mean importance of price higher than the mean importance of design?
Is the mean importance of price higher than the mean importance of coolness?
First, summarize how participants rated the campaign across the available dimensions.
Then test whether the average evaluation exceeds the neutral benchmark.
Reject or fail to reject H₀.
Which mean is higher, or which pattern differs?
How large is the difference or association?
What action does the evidence support?
The data are sufficiently inconsistent with H₀ at the chosen significance level.
Fail to reject H₀; do not claim that H₀ has been proven true.
It may reflect a small effect, noisy measurement, insufficient sample size, or a genuinely null relationship.
Campaign reach by PC ownership
Campaign evaluation across two ownership groups
Campaign evaluation across combined PC/Mac ownership categories
Price importance compared with design importance for the same respondents
Average campaign evaluation compared with a neutral benchmark
Sampling error creates uncertainty.
Hypothesis tests measure how surprising the data are under H₀.
State H₀ and Hₐ before testing.
Let the number, type, and structure of variables choose the test.
Use one-sample, paired, and independent t-tests for mean questions.
Use ANOVA for several group means.
Use chi-square for categorical association.
Translate p-values into cautious marketing conclusions.